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Salesforce Slack-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Workflows and Integrations | 12% | - Workflow Builder
|
| Topic 2: Discovery | 20% | - Stakeholder analysis
|
| Topic 3: Security | 18% | - Authentication and access
|
| Topic 4: Migration and Change Management | 5% | - Migration planning
|
| Topic 5: Governance and Administration | 20% | - Workspace administration
|
| Topic 6: Channel Strategy | 25% | - Channel architecture design
|
Salesforce Certified Slack Consultant Sample Questions:
1. Your client is trying to add a custom field for all members to add their favorite dessert in Slack profile.
How would you recommend they set up this field?
A) In the org admin dashboard, select Profile, then open the Configure Profiles section and add a field
"Favorite Dessert". Edit the field to update from SCIM and publish the changes.
B) In the org admin dashboard, select Profile, then open the Configure Profiles section and add a field
"Favorite Dessert". Publish the changes.
C) In their IDP, add a field "Favorite Dessert". Edit the field to update from SCIM and publish the changes.
D) In the org admin dashboard, select Profile, then open the Configure Profiles section and add a field
"Favorite Dessert". Edit the field to update from API and publish the changes.
2. Which set of use cases best describe the benefits of Workflow Builder that you could share with your clients?
A) A warm welcome to new teammates; auto-upload documents in a team channel; manage a conversation in huddles
B) A warm welcome to new teammates; daily syncs and check-ins; a quick way to send info
C) Daily syncs and check-ins; a quick way to send info; create new Slack Connect channels
D) A warm welcome to new teammates; daily syncs and check-ins; auto-upload documents in a team channel
3. Your client has a requirement of automatically signing users out of desktop and mobile instances of Slack every 30 days.
What settings should you recommend they have in place?
A) Enable session duration in org SSO settings to have a session duration of 720 hours.
B) Enable session duration in org SSO settings to have a session duration of 30 calendar days.
C) Enable session duration in org security settings to have a session duration of 30 calendar days.
D) Enable session duration in org security settings to have a session duration of 720 hours.
4. Your Slack client requests your guidance on evaluating eDiscovery and DLP applications for their Slack Enterprise Grid. Specifically, the client's Enterprise Security team wants to understand the access these applications will have to data on their grid.
How would you respond to this question?
A) eDiscovery applications need only read access to Slack data, whereas DLP applications require both read & write access.
B) eDiscovery applications need only create access to Slack data, whereas DLP applications require both read & write access.
C) Both eDiscovery and DLP applications require read & write access to Slack data.
D) eDiscovery applications need only read access to Slack data, whereas DLP applications require both create & update access.
5. What is the Slack best practice for managing client engagement and collaboration in projects?
A) Create a Slack Connect channel that connects all team members for project collaboration.
B) Encourage use of email because the client may be new to Slack.
C) Only add project team members to the Slack Connect channel when they request to be added.
D) Add clients to your Slack instance as guests to work together in one channel.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: A |
Megan 
Porter 
Fitzgerald 
Burgess 
Borg 
Perry 
Jack 
Meroy 
Jonathan 
Hermosa 
