Oracle 1Z0-1064-26 Exam Questions : Oracle Fusion Service 2026 Implementation Professional

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Oracle 1Z0-1064-26 Exam Syllabus Topics:

Oracle Fusion Service 2026 Implementation Professional Sample Questions:

1. Which two keyboard shortcuts can be modified?

A) Save and Continue
B) OK
C) Create Service Request
D) Save and Close
E) Cancel

2. If you did not use the Reference Implementation template for your Digital Customer Service (DCS) application, you will _________.

A) be required to create all of your own components for the display of Engagement Cloud objects
B) be required to map roles so that the Visual Builder Cloud Service role matches the Engagement Cloud role
C) not be able to preview your application before you publish it
D) have to contact Oracle Support for the permission to deploy your custom DCS application

3. Milestones are not getting applied to service requests in the customer environment.
Identify three causes.

A) The Starts When criteria of the milestones is not True.
B) The scheduled process has not been set up.
C) Entitlement rules are not valid for the service request.
D) No default coverages are set up.

4. Your customer asked you to modify the default severity value for new service requests.
Which three steps should you follow to make the change?

A) Unlock and publish the new selected profile value.
B) Select the profile SVC_SR_DEFAULT_SEVERITY_CD.
C) Select View > Detach.
D) Lock the Profile Option for editing.
E) Navigate to Setup and Maintenance > Service > Service Request > Manage Service Request Profile Options.
F) Modify the Profile Value and save.

5. Which two statements are true regarding the Audit History tab of a Service Request?

A) It is enabled by default.
B) It is searchable by date range, username, event type, event severity, and event duration.
C) It is exportable to Excel.
D) It is available only to authorized administrators.
E) It allows users to save searches for later reuse.

Solutions: