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3309 Exam topics
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our 3309 exam dumps will include the following topics:
- Architecture
- Maintenance
- Implementation
- Troubleshooting
Reference: https://downloads.avaya.com/css/P8/documents/100178575
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What is the duration of the 3309 Exam
- Passing Score 67%
- Format: Multiple choices, multiple answers
- Number of Questions: 60
- Length of Examination: 90 minutes
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Avaya 3309 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Installation & Configuration | 30% | - Certificate exchange and security setup - Installing AAEP and Media Processing Platform (MPP) - Setting up email, SMS and voice services - POM installation on EPM server - Configuring Orchestration Designer integration |
| Troubleshooting | 10% | - POM campaign and dialing problems - Resolving connectivity and service issues - Log analysis and diagnostic tools - Certificate and security errors |
| Administration & Campaign Management | 25% | - Reporting and analytics configuration - POM campaign creation and scheduling - User and role management - Dialing modes and contact strategies |
| Maintenance & Backup | 15% | - System updates and patch management - High availability and redundancy - Performance monitoring and health checks - Database backup and restore procedures |
| System Architecture & Preparation | 20% | - POM system requirements and prerequisites - Licensing and capacity planning - Avaya Aura Experience Portal (AAEP) architecture - Deployment models and zone configuration |
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