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Avaya Midsize Solution Design Sample Questions:

1. In an IP Office environment, which two can be run on the Vantage device? (Choose two.)

A) Avaya IX Workplace Client
B) IP Office Web Client
C) Avaya Equinox Attendant
D) Vantage Connect Client

2. Current trends in the midsize segment can be grouped into four areas: IT (Information Technology), collaboration and engagement, workforce, and cloud communications.
In the area of cloud communications, which characteristic is associated with midsize businesses?

A) They decrease solution complexity by reducing features.
B) They Improve and extend the mobile infrastructure.
C) They can shift to cloud storage for data and Information.
D) They will gain greater flexibility.

3. In Avaya Contact Center Select, from where is social media data loaded Into the agent desktop?

A) The Contact Center Manager Server database
B) The Contact Center Multimedia database
C) The Contact Center Manager Administration database
D) The Communication Control Toolkit database

4. Refer to the Scenario:
Bittersweet Coffee Company (BCC).

Your initial bid response has been designed to meet only the customer's stated needs from the RFP.
Which feature brings added value to your solution without incurring any additional cost to the customer?

A) Meet-me audio conferencing
B) HTML based call accounting reports
C) Centralized management of wired network switches
D) On demand call recording and reporting for any user

5. With the Basic level of account In Avaya Spaces, which statement about what users can do is true?

A) They can have direct online video calling but no video conferences.
B) They can host online voice conferences with a maximum of 15 participants.
C) They can host online video conferences with a maximum of 5 participants.
D) They can host online video conferences with a maximum of 15 participants.

Solutions: