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Cisco Introducing Cisco Voice and Unified Communications Administration Sample Questions:

1. Which Cisco IOS command should you use to view the configuration of voice dial peer 911?

A) show dialplan number 911
B) show dial-peer voice 911
C) show event-manager consumers 911
D) show dialplan dialpeer 911

2. Users report that when they press the Messages button on their phones, they often get a busy tone. Which option can rectify this issue?

A) Disable the Callers Can Edit Messages checkbox under the Message settings
B) The CSS for the phones does not contain the voice-mail port partitions
C) The CSS for the phone does not contain the voice-mail pilot partition.
D) Precede all Cisco Unity Connection greetings to announce that each message is limited to 90 seconds long to free up voice-mail ports.

3. Which Cisco Unity Express web administration menu contains the functionality for a voice administrator to change a user PIN?

A) System
B) Voicemail
C) Configure
D) Administration

4. When a user calls a Cisco Unified Communications Manager telephone and another call is already in progress on that telephone, the calling user sees incorrect line identification information. Which configuration item is at fault?

A) The call was forwarded to another directory number.
B) The directory number exists in two partitions, but each line has different line identification information.
C) The calling user dialed the wrong number.
D) The line that was called cannot accept more than one call at a time.

5. Refer to the exhibit.

The exhibit shows a partial screen shot for a Cisco Unified Personal Communicator device. When should this device be configured?

A) when Cisco Unified Personal Communicator version 7.0 is used in soft-phone mode
B) when Cisco Unified Personal Communicator version 8.0 is used in desk-phone mode
C) when configuring the Service Advertisement Framework feature for Call Control Discovery
D) when Cisco Unified Personal Communicator version 8.0 is used in soft-phone mode
E) when Cisco Unified Personal Communicator is used in desk-phone mode

Solutions: