CompTIA PD1-001 Exam Questions : CompTIA PDI+ Beta Exam

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CompTIA PD1-001 Exam Syllabus Topics:

CompTIA PDI+ Beta Sample Questions:

1. A technician is installing a printer driver and setting up the printer port. An error message is received stating Port already in use. To correct this issue the technician should:

A) give the port a different unique name.
B) give the port a different IP address.
C) clear the jobs waiting in the print queue.
D) use a different print driver.

2. Which of the following is used to permanently bond the toner to the media?

A) Charge roller
B) Fuser unit
C) Transfer roller
D) Laser

3. Which of the following is the correct order of the steps, from beginning to end, for the general troubleshooting methodology?

A) Observation; establish cause theory; test theory; implement solution
B) Test theory; establish cause theory; observation; implement solution
C) Establish cause theory; test theory; implement solution; observation
D) Establish cause theory; test theory; observation; implement solution

4. A technician has an unusually difficult problem with an MFP. After calling technical support, and working for several hours, the problem stil exists. The customer is upset and wants the unit replaced. Which of the following is the next BEST course of action?

A) Cal the service manager and ask for assistance.
B) Call a sales representative and let them sell the customer a replacement.
C) Advise the customer that all of this is usual and wil be fixed as quickly as possible.
D) Remind the customer that they have several other units to use.

5. Which of the following connector types is commonly used with the NIC in a networked device?

A) RJ-49
B) RJ-11
C) RJ-45
D) RJ-61

Solutions: