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What is Microsoft MB-910 Certification Exam
The Microsoft MB-910 exam is used to test the knowledge and skills of a candidate. It is an entry-level certification. The exam covers subjects such as data structures, variables, operators, output parameters, loops, and branching statements, arrays and records, data typing and conversions, and many other topics which are all included in Microsoft MB-910 Dumps. Candidates are required to have foundational programming knowledge before sitting for this exam. This certification serves as an introduction to computer science topics including networks, databases, and VB6 tools from Microsoft. Candidates who pass this exam are able to work in the IT field. This certification is for individuals who are interested in working as a programmer or developer using Microsoft tools.
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-910
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Microsoft MB-910 Deutsch Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Describe Dynamics 365 Customer Insights - Journeys (Marketing) | 15-20% | - Email marketing and customer journeys - Event management features - Marketing forms, pages, and segments - Integration with Copilot - Lead generation and qualification - Capabilities and use cases |
| Topic 2: Explore core capabilities of Dynamics 365 customer engagement apps | 15-20% | - Data management and reporting basics - Security and access control - Common features and navigation - Overview of Copilot in customer engagement - Integration with Microsoft Power Platform |
| Topic 3: Describe Dynamics 365 Sales | 20-25% | - Business process flows - Sales accelerators and forecasting - Product catalog, price lists, and unit groups - Lead and opportunity management processes - Core capabilities and business scenarios - Quote, order, and invoice lifecycle |
| Topic 4: Describe Dynamics 365 Field Service | 15-20% | - Work order lifecycle and resource management - Core features and scheduling capabilities - Inventory and asset management - Mobile app and offline functionality |
| Topic 5: Describe Dynamics 365 Customer Service | 20-25% | - Key components and use cases - Knowledge base and entitlements - Case management lifecycle - Unified service desk and channels - SLA and routing rules |
