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Salesforce Plat-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: FlexCards | 23% | - Design FlexCards to meet requirements - Collect and organize customer 360 information - Capabilities, use cases and purpose of FlexCards |
| Topic 2: Data Tools | 23% | - Calculation Matrices and Procedures: use and benefits - Design DataRaptors and Integration Procedures - Purpose and benefits of DataRaptors and Integration Procedures |
| Topic 3: Best Fit Solutioning | 27% | - Gather, analyze and simplify business requirements - Map requirements to appropriate OmniStudio tools - Design solutions using OmniStudio best practices |
| Topic 4: OmniScripts | 27% | - Validate and align OmniScript processes with requirements - Map business processes to OmniScript components - Structure and components of OmniScripts |
Salesforce Certified Omnistudio Consultant Sample Questions:
A health provider company is building a new application for its medical officers. The company wants to display medical test reports for patients. Medical test reports is acustom object, related to the Patients object. For e< patient, the company needs to list each medical test report including the report name, date requested, and d generated. From each medical test report, the user should be able to take the following actions:
- Approve
- Print for Review
- Send for Retest
Which OmniStudio tools should the consultant use to design a solution to meet these requirements?
- A. Salesforce list view with custom buttons/links
- B. Single FlexCard with multiple actions
- C. Multiple FlexCards with single action
- D. OmnlScript with multiple Step elements
Correct Answer: B 🗳️
Explanation: Only visible for PassSureExam members. You can sign-up / login (it's free).
A consultant is working with a client who wants to display specific account information on a Flexcard. The client wants to include account status, priority level, creation date, and company logo. They also want to include actions such as closing a case, opening a new case, or creating a task. What is the best approach for the consultant to meet the client's requirements?
- A. Use OmniScripts to create a script that displays the required information.
- B. Use Integration Procedures to integrate the necessary data
- C. Use Data Mappers to transfer and transform the necessary data.
- D. Use the Flexeard Designer to create a Flexcard, adding the necessary fields and actions.
Correct Answer: D 🗳️
Explanation: Only visible for PassSureExam members. You can sign-up / login (it's free).
A stakeholder insists on using a single massive OmniScript to handle Sales, Service, and Billing inquiries to "simplify maintenance." What risk does this monolithic approach introduce?
- A. Improved performance due to caching.
- B. Easier maintenance as everything is in one place.
- C. Complexity in branching logic, difficulty in testing, and slower load times.
- D. Reduced number of components in the org.
Correct Answer: C 🗳️
Explanation: Only visible for PassSureExam members. You can sign-up / login (it's free).
Which two functions can be performed by DataRaptors? Choose 2 answers
- A. Read and write data to external systems
- B. Read and write data to Salesforce
- C. Combine requests into a single response
- D. Transform data
Correct Answer: B,D 🗳️
Explanation: Only visible for PassSureExam members. You can sign-up / login (it's free).
What is the purpose of Step elements in OmniScript?
- A. Allows the user to input data
- B. Organizes the script into one or more pages
- C. Groups elements that extract data
- D. Enables the use of repeatable blocks
Correct Answer: B 🗳️
Explanation: Only visible for PassSureExam members. You can sign-up / login (it's free).
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