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HP HP2-H18 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Understand HP Retail Point of Sale Market & Portfolio | 25% | - Competitive differentiation and positioning - Retail industry trends and requirements - HP POS hardware and software portfolio overview |
| Topic 2: Solution Design & Configuration | 30% | - Select appropriate POS terminals, peripherals and accessories - Identify customer business needs - Software compatibility and integration considerations |
| Topic 3: Technical Specifications & Features | 25% | - Reliability, security and manageability features - Key hardware specifications - Operating system and support options |
| Topic 4: Pricing, Quoting & Support | 20% | - Pricing models and discount structures - Warranty and service support options - Financing and lifecycle services |
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