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- Configuration
- Implementation Troubleshooting
- Implementation Preparation
- Implementation Testing and Validation
- Installation
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How to book the 6202 Exam
These are following steps for registering the 6202 exam. Step 1: Visit to 6202 Exam Registration Step 2: Signup/Login to Pearson VUE account Step 3: Search for 6202 Certifications Exam Step 4: Select Date, time and confirm with a payment method
Avaya 6202 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Avaya Aura Contact Center Architecture | - Core components and system architecture
|
| Agent and Queue Administration | - Agent configuration and management
|
| Installation and Configuration | - System setup and initial configuration
|
| Troubleshooting and Maintenance | - System monitoring and issue resolution
|
| Routing and Call Flow Management | - Contact routing logic
|
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