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HP HP2-H29 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Solution Selling and Positioning | - Mapping HP POS solutions to customer scenarios - Competitive differentiation in retail POS market |
| Support, Maintenance, and Lifecycle Management | - Warranty and service offerings - Lifecycle management of POS solutions |
| HP Retail Point of Sale Portfolio Overview | - HP retail solution positioning and value proposition - HP POS hardware components (terminals, printers, peripherals) |
| Deployment and Integration Considerations | - System integration and compatibility considerations - Implementation and rollout best practices |
| Retail Environment and Customer Requirements | - Customer pain points in point-of-sale deployments - Retail industry workflows and operational needs |
HP Selling HP Retail Point of Sale Solutions - Sample Questions:
1. Which technology is considered by many retailers to empower associates and provide critical information to consumers at the point of decision?
A) mobile technology
B) social networking as an advertising tool
C) digital signage
D) video screens in retail displays
2. Which HP POS solution is a sleek and compact all-in-one?
A) HP RP3 retail system
B) HP RP5 retail system
C) HP Retail Mobile POS
D) HP RP7 retail system
3. What do HP retail solutions help retailers create so that they can effectively address consumer demands?
A) Creative and insightful displays of products and services
B) In-store experiences that integrate mobile and web channels
C) Online catalogs that offer more choices than the retailer can stock
D) In-store atmospheres that are welcoming and comfortable
4. Due to globalization, consolidation, and format blurring occurring in the retail industry, what does a retailer need to do in order to remain competitive?
A) Offer an integrated connected experience
B) Be in the right place with the right offering
C) Offer the same access to information that customers get online
D) Enable the consumer to control the shopping experience
5. What can HP retail peripherals enable a retailer to do?
A) reduce transaction times
B) organize transactions
C) improve the sales presentation
D) offer add on sales at point of purchase
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: D |



