New 2025 Realistic Free Salesforce Advanced-Cross-Channel Exam Dump Questions and Answer
Advanced-Cross-Channel Practice Test Engine: Try These 102 Exam Questions
Salesforce is a cloud-based software company that provides a variety of customer relationship management (CRM) services to businesses worldwide. Salesforce offers a wide range of certifications for professionals who want to demonstrate their expertise in using Salesforce products. One of the most important certifications for Salesforce professionals is the Advanced-Cross-Channel Accredited Professional certification.
NEW QUESTION # 40
Select features Einstein content selection, Select 2
- A. Content selection based on business rules
- B. Uses open time email content
Answer: A,B
NEW QUESTION # 41
To what types of objects can you do a quick send in distributed marketing, Select multiple
- A. Person account, (opportunities, Quick send message records)
- B. Lead
- C. Contact.
Answer: B,C
NEW QUESTION # 42
Where would you set a threshold limit in social studio
- A. workspace settings
- B. column in engage
- C. enterprise admin settings
- D. tab in engage
Answer: B
NEW QUESTION # 43
What Einstein functionality makes predictions for email only?
- A. Einstein Copy Insights
- B. Einstein Scoring
- C. Send Time Optimization
- D. Einstein Engagement Frequency
Answer: D
NEW QUESTION # 44
What is the recommended maximum number of activities that should be on a single journey canvas?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: A
NEW QUESTION # 45
send multiple emails over a period of 3 months with link to download mobile app. If link clicked then send app feature emails else same mails to download mobile app after every 3 days. How would you design this Multiple select?
- A. use contact designer
- B. use journey with email activities and enagagement split activity
- C. use query activity to query _ click and use contact data in journey.
- D. use Journey data and not contact data
Answer: B,D
NEW QUESTION # 46
Which three statements are true of Einstein Messaging insights (EMI)?
Choose 3 answers
- A. EMI monitors the Open Rate, Click Rate, and Unsubscribe Rates of your email sends
- B. EMI pre-determines the percentage of subscribers that will unsubscribe
- C. EMI detects how quickly the message was read
- D. EMI analyzes both batch and journey builder sends
- E. EMI detects anomalies and unexpectedly low or high values andgenerates insights
Answer: B,D,E
NEW QUESTION # 47
Where can users set fatigue rules to limit the subscriber from receiving the same asset a predetermined amount of times?
- A. Einstein Copy Insights
- B. Einstein Scoring
- C. Einstein Content Selection
- D. Einstein Engagement Frequency
Answer: D
NEW QUESTION # 48
A deployment specialist sends an Inbox message to your customer audience "Loyalty Program". The next week, they send a message to the same audience using the Replace Inbox feature, but now that audience has some members that no longer exist. What is the expected outcome?
- A. The new message replaces the first message, and for users who no longer exist in the audience, the first message is deleted from the user's inbox
- B. The new message replaces the first message for every user who received the first message, regardless if they still exist in the audience or not
- C. The new message replaces the first message only for users who no longer exist in the audience
- D. All users receive the new message, but only if they're read the first message
Answer: B
NEW QUESTION # 49
Where can you see ad details for facebook ad campaign. Both advertising campaigns and journey builder)
- A. Journey builder
- B. On the facebook ad channel
Answer: A
NEW QUESTION # 50
What does Einstein copy Insight take into account, Select 3(arul's answer a,b,c)
- A. emotional tone of subject line
- B. spelling and punctuation errors
- C. Frequently used phrases in subject line
- D. engagement data
Answer: A,C,D
Explanation:
* Understanding Einstein Copy Insights:
* Purpose:Einstein Copy Insights, a feature in Marketing Cloud, analyzes your subject lines to predict their performance and provide recommendations for improvement.
* Correct Statements:
* A. Frequently used phrases in subject line:Einstein Copy Insights identifies phrases that are commonly used in your subject lines and analyzes their historical performance. This helps you understand which phrases are effective and which might be overused.
* C. Emotional tone of subject line:The model assesses the emotional tone of your subject lines (e.
g., positive, negative, neutral) and correlates it with engagement rates. This helps you craft subject lines that resonate with your audience.
* D. Engagement data:This is fundamental to Einstein Copy Insights. The model analyzes historical engagement data (open rates, click-through rates) for your subject lines to identify patterns and make predictions.
* Incorrect Statement:
* B. Spelling and punctuation errors:While good spelling and punctuation are important for email deliverability and professionalism, Einstein Copy Insightsdoesn'tspecifically analyze or flag these errors. It focuses on the content and its impact on engagement.
In Summary:
Einstein Copy Insights analyzes frequently used phrases, the emotional tone of subject lines, and historical engagement data to predict subject line performance.A, C, and D are correct.
NEW QUESTION # 51
Where would you set a threshold limit in social studio
- A. column in engage
- B. workspace settings
- C. enterprise admin settings
- D. tab in engage
Answer: B
Explanation:
* Understanding Threshold Limits: In Social Studio, a threshold limit is a setting that determines how many mentions of specific keywords or topics you want to trigger an alert. This helps you manage the volume of social data and focus on the most important conversations.
* Navigating Social Studio: Social Studio is organized around workspaces, which are collaborative spaces for teams to manage social media activities.
* Workspace Settings as the Key: Workspace settings control how individual workspaces operate, including things like user roles, post approval workflows, and notification settings. It makes sense that thresholds related to monitoring are controlled at the workspace level.
* Detailed Steps Within Workspace Settings:
* Access Workspace Settings: In Social Studio, you navigate to "Admin" and then find the specific workspace where you want to set the threshold. Within that workspace, you'll see a
"Workspace Settings" option.
* Notification Settings: Within "Workspace Settings," you look for a section related to
"Notifications" or "Alerts." This is where you configure how and when you want to be notified about social media activity.
* Threshold Configuration: Within the notification settings, you'll find options to set thresholds for different types of mentions. For example, you might set a threshold to receive an email alert if your brand name is mentioned more than 50 times in an hour.
* Why Other Options Are Incorrect:
* A. Enterprise Admin Settings: Enterprise admin settings control overall Social Studio account settings, user management, and integrations, but they don't manage workspace-specific notifications.
* C. Tab in Engage: Engage tabs are used to view and interact with social media content. While you might see alerts based on a threshold in Engage, you don't set the threshold itself there.
* D. Column in Engage: Engage columns are customizable views of social media content within a tab. They are used for monitoring and engagement, but not for setting threshold limits.
* "Thresholds" in "Admin" settings refer to the total count for mentions or posts in a topic profile, not the threshold limit for notifications for social listening.
In Summary:
Workspace settings in Social Studio are where you control the notification thresholds, making B. workspace settings the correct answer. You configure the criteria and frequency at which you want to receive alerts about specific social media mentions within the workspace settings.
NEW QUESTION # 52
Where would you add a topic profile
- A. Social studio engage
- B. Social studio automate
- C. Admin settings
- D. Workspace settings
Answer: C
Explanation:
* Understanding Topic Profiles:
* Topic profiles are the core of social listening in Social Studio. They define the keywords, social accounts, and other criteria used to capture relevant social media mentions.
* Admin Settings as the Central Hub:
* Admin settings in Social Studio are the central location for managing overall account configurations, user permissions, and, importantly, topic profiles.
* Detailed Steps:
* Access Admin Settings:In Social Studio, you'll click on your profile avatar in the top right corner and then select "Admin".
* Topic Profiles Section:Within the Admin panel, you'll find a dedicated section for "Topic Profiles."
* Create/Edit Topic Profiles:This is where you can create new topic profiles or edit existing ones.
You'll define keywords, include/exclude terms, specify languages, locations, media types, and link social accounts.
* Why Other Options Are Incorrect:
* A. Social Studio Automate:Social Studio Automate is used for automating actions based on rules (e.g., automatically routing posts to different teams, adding classifications). It's not where you create the foundation of social listening (topic profiles).
* C. Workspace Settings:Workspace settings manage collaboration and workflow within a specific workspace. While you might use topic profiles within a workspace, you don't create them there.
* D. Social Studio Engage:Engage is for viewing and interacting with social media content that has already been captured based on your topic profiles. You don't create topic profiles in Engage.
In Summary:
Topic profiles, the foundation of social listening in Social Studio, are created and managed withinB. Admin settings.
NEW QUESTION # 53
Which step must be completed before creating audiences with
Advertising Studio in order to send advertisements to Facebook,
Pinterest, Google or LinkedIn platforms?
- A. No steps are required since it is already configured in your Marketing Cloud account.
- B. Call the platform hotline to ask for permission to send advertisements.
- C. Have subscribers opt-in.
- D. First create and setup a business/advertising account with the audience platform
Answer: D
NEW QUESTION # 54
Which two concepts are requirements that reed to be implemented for Einstein web and/or email recommendations in Marketing Cloud?
Choose 2 answers
- A. Triggers
- B. Collect Tracking Code
- C. Data Extensions
- D. Google360 Tracking Code
- E. Catalog
Answer: C,E
NEW QUESTION # 55
When creating a Beacon message, what does the field "Limit the total number of messages for mobile device to' control?
- A. The total number of times a mobile device can receive this message once every 24 hours
- B. The total number of times a mobile device can receive this message once every week
- C. The total number of times a mobile device can receive this message once every 72 hours
- D. The total number of times a mobile device can receive this message during the active period
Answer: D
NEW QUESTION # 56
3 possible reasons why a SMS message would fail to reach users mobile? (select 3 options)
- A. out of cellular network coverage
- B. SMS sent to landline number
- C. switched off
- D. Low battery
- E. mobile is in another call
Answer: A,B,C
NEW QUESTION # 57
How are profiles merged In IS:
- A. Once a day
- B. Deterministic matching on matched identities
- C. Probabilistic matching
Answer: B
NEW QUESTION # 58
How often are the Einstein Engagement Scoring scores updated for Email?
- A. Daily
- B. Monthly
- C. Weekly
- D. Hourly
Answer: A
NEW QUESTION # 59
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