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Salesforce AP-204 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Visit Execution | 23% | - Inventory Check and Product Listing - Promotion Check and Promotion Details - Photo Capture and Survey - Visit Tasks and Task Types - Visit Execution Process - Order Capture and Order Submission |
| Visit Planning and Execution Configuration | 15% | - Configuration of Photo Capture and Survey - Configuration of Visit Tasks and Task Types - Configuration of Promotion Checks and Promotion Details - Configuration of Inventory Checks and Product Listings - Configuration of Visit Plans and Visit Plan Targets - Configuration of Order Capture and Order Submission |
| Store Execution Configuration | 12% | - Configuration of Planogram Compliance - Configuration of Store Execution Process - Configuration of Store Survey and Feedback - Configuration of Assortment Monitoring |
| Visit Planning | 23% | - Visit Schedule and Frequency - Visit Plan and Visit Plan Targets - Territory Management - Visit Planning Process |
| Store Execution | 15% | - Planogram Compliance - Assortment Monitoring - Store Execution Process - Store Survey and Feedback |
| Admin and Configuration | 12% | - Consumer Goods Cloud Data Model - Mobile Configuration - User Setup and Permissions - Reports and Dashboards |
Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:
Question 1
Where would a Consumer Goods Cloud Admin need to establish the expected value for the planogram metrics?
A. Delivery Tasks
B. Assessment Task Definition
C. Assessment Indicator Definition
D. Retail Store KPI
Question 2
Which object is exclusively available to users in setup to perform direct store delivery?
A. Order
B. ProductTransfer
C. Delivery Task
D. Shipment
Question 3
ABC Telecom uses Communications Cloud while its distributors use their own CRM system. ABC Telecom wants to share product catalog information, including technical descriptions of products from ABC Telecom's Communications Cloud. Distributors can then use this information to set up their own CRM product catalog.
What should a Consultant suggest as a starting point for this integration?
A. Use CPQ API getCartProducts to create a cart and retrieve product specifications and product offerings.
B. Use Object REST APIs to retrieve data from Product2 Object.
C. Use Enterprise Product Catalog REST APIs to retrieve product specifications and product offerings.
D. Use productized TM Forum 620 Catalog Open APIs to retrieve product specifications and product offerings.
Question 4
Which permission set allows end-users to leverage the Einstein Visit Recommendation feature in Consumer Goods Cloud?
A. Tableau CRM Plus User
B. Retail Execution Lightning Plus
C. Lightning Direct Store Delivery
D. Tableau CRM Plus Admin
E. Action Plans
Question 5
Which statement is correct about Consumer Goods- Einstein Visit Recommendations?
A. Visit Recommendations automatically take into consideration already created visits for the store
B. Visit Recommendations rules consider the store operating hours
C. Visit Recommendations can be created using the Next Best Action Strategy
D. Visit Recommendations are automatically generated by recent case activities
Solutions:
| Question 1 Answer: C | Question 2 Answer: D | Question 3 Answer: C | Question 4 Answer: A | Question 5 Answer: B |



