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Oracle 1z0-325日本語 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Agent Configuration and Workflows | - Navigation sets and agent scripts - Workspaces and workflows |
| Topic 2: Customer Portal Customization | - Customer Portal structure and templates - Accessibility and internationalization - Widgets and scripting |
| Topic 3: Integration and Customization | - Connect Web Services and APIs - Custom objects and fields - Agent Desktop integration |
