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Salesforce AP-220 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Data Reference Implementations & Frameworks | 10% | - Order Management frameworks (import frameworks, CRM sync) - Cross-cloud customer record resolution |
| Omnichannel Inventory | 13% | - OCI positioning and configuration - Headless API integration with Order Management |
| Data Management | 17% | - Composite and Composite Graph APIs - Data import/export (Data Loader, CLI, Apex scripts) - Historical data loads and transformation - Data model and object relationships (Order, Order Summary, etc.) |
| Platform Integration | 13% | - Platform events, triggers, and push notifications - Omnichannel Inventory activation and configuration - Integration with B2C/B2B Commerce |
| Order Management Domain Knowledge | 17% | - Integration timing and architecture alignment - System landscape mapping and integration prioritization - Business value-based integration decisions |
| Platform Development | 23% | - Testing strategy and performance considerations - Apex Actions for Flow and LWC - Apex-based integrations (Invoices, Payment Tokens) |
| Advanced Use Cases | 7% | - Remorse periods and advanced order flows - Bulk order processing and remediation scenarios - Fraud detection and business rule customization |
Salesforce Order Management Developer Accredited Professional Sample Questions:
1. Which approaches can be used to detect fraud in Salesforce Order Management? (Choose two)
A) Limiting fraud detection to manual approvals
B) Avoiding third-party tools for fraud analysis
C) Leveraging real-time triggers to flag suspicious activities
D) Integration with external fraud detection systems using APIs
2. A customer wants to position Omnichannel Inventory as a value-add proposition.
What should be emphasized?
A) Automation of batch processing workflows
B) The ability to replace financial systems entirely
C) Static pricing for all inventory items
D) The ability to optimize inventory levels across channels
3. Which tools are commonly used for importing and exporting data in Salesforce Order Management? (Choose two)
A) Salesforce Data Loader
B) Command Line Interface (CLI)
C) Workflow Rules
D) Custom Lightning Web Components
4. Which Salesforce tool can be leveraged to provide a low-code solution for third-party integrations?
A) REST API exclusively
B) Data Loader
C) Command Line Interface (CLI)
D) Flow Builder
5. Which strategies ensure a cohesive system landscape for Order Management? (Choose two)
A) Aligning integration timelines with business goals
B) Identifying dependencies between integrations
C) Avoiding the use of third-party systems entirely
D) Limiting integrations to only real-time workflows
Solutions:
| Question # 1 Answer: C,D | Question # 2 Answer: D | Question # 3 Answer: A,B | Question # 4 Answer: D | Question # 5 Answer: A,B |



