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Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. What are two benefits of using Agile project management?

A) Iterative planning and hands-on stakeholder involvement
B) A linear sequence of steps and carefully controlled change
C) All risks defined early in the project and the result is a single deliverable

2. A nonprofit hired a consultant to restart a stalled implementation. The nonprofit identified needs by documenting its Salesforce vision and pain points and by defining specific goals with user stories. What are two components of a user story the nonprofit should consider? (Choose 2)

A) Assign a priority to each story.
B) Include configuration instructions on each story.
C) Associate an epic to each story.
D) Align each story to the implementation vision.

3. A nonprofit organization is evaluating Nonprofit Cloud. The organization has common focus areas, which are used to track programs, individuals, and grants to organize data across departments. Which Nonprofit Cloud feature can the organization use to organize the data in the same manner?

A) Data Pipelines
B) Interest Tags
C) Compliant Data Sharing

4. A nonprofit organization currently tracks one-time donations in Nonprofit Cloud. The organization wants to expand its fundraising to include recurring donations. Which additional Nonprofit Cloud objects should be used to establish recurring donations?

A) Gift Designation and Gift Commitment
B) Opportunity and Gift Commitment Schedule
C) Gift Commitment and Gift Commitment Schedule

5. A gift officer is entering donations and wants to track that the donor responded to the most recent direct mail campaign. Which feature should the consultant configure to record the donor's campaign response?

A) Automatic Campaign Member Management
B) Customizable Rollups
C) Sales Process
D) Customizable Campaign Influence

Solutions: