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Salesforce NP-Con-102 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Integration and Data Management | 15% | - Manage duplicates and data quality - Select data and integration tools - Plan data migration and governance |
| Topic 2: Nonprofit Cloud Setup | 22% | - Enable features and manage permissions - Configure stakeholder management - Set up program and case management |
| Topic 3: Nonprofit Cloud Feature Configuration | 35% | - Configure fundraising management - Configure program management and outcomes - Configure grantmaking functionality |
| Topic 4: Solution Design | 32% | - Recommend use of industry common features - Align business processes to data model and features - Evaluate Nonprofit Cloud, platform and third-party solutions |
| Topic 5: Analytics and Reporting | 11% | - Design nonprofit-specific reports and dashboards - Measure impact and program outcomes |
| Topic 6: Implementation Strategies | 18% | - Manage consulting engagement lifecycle - Apply governance and change management - Define testing and deployment strategies |
Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:
What are two benefits of using Agile project management?
- A. Iterative planning and hands-on stakeholder involvement
- B. A linear sequence of steps and carefully controlled change
- C. All risks defined early in the project and the result is a single deliverable
Correct Answer: A 🗳️
Explanation: Only visible for PassSureExam members. You can sign-up / login (it's free).
A nonprofit hired a consultant to restart a stalled implementation. The nonprofit identified needs by documenting its Salesforce vision and pain points and by defining specific goals with user stories. What are two components of a user story the nonprofit should consider? (Choose 2)
- A. Assign a priority to each story.
- B. Include configuration instructions on each story.
- C. Associate an epic to each story.
- D. Align each story to the implementation vision.
Correct Answer: A,D 🗳️
Explanation: Only visible for PassSureExam members. You can sign-up / login (it's free).
A nonprofit organization is evaluating Nonprofit Cloud. The organization has common focus areas, which are used to track programs, individuals, and grants to organize data across departments. Which Nonprofit Cloud feature can the organization use to organize the data in the same manner?
- A. Data Pipelines
- B. Interest Tags
- C. Compliant Data Sharing
Correct Answer: B 🗳️
Explanation: Only visible for PassSureExam members. You can sign-up / login (it's free).
A nonprofit organization currently tracks one-time donations in Nonprofit Cloud. The organization wants to expand its fundraising to include recurring donations. Which additional Nonprofit Cloud objects should be used to establish recurring donations?
- A. Gift Designation and Gift Commitment
- B. Opportunity and Gift Commitment Schedule
- C. Gift Commitment and Gift Commitment Schedule
Correct Answer: C 🗳️
Explanation: Only visible for PassSureExam members. You can sign-up / login (it's free).
A gift officer is entering donations and wants to track that the donor responded to the most recent direct mail campaign. Which feature should the consultant configure to record the donor's campaign response?
- A. Automatic Campaign Member Management
- B. Customizable Rollups
- C. Sales Process
- D. Customizable Campaign Influence
Correct Answer: A 🗳️
Explanation: Only visible for PassSureExam members. You can sign-up / login (it's free).
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