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Salesforce Plat-UX-101 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Design System Implementation	20%	- Leverage SLDS and design standards 1. Adapt designs for mobile and different devices 2. Use SLDS components and tokens 3. Maintain consistency and branding
Topic 2: Discovery	13%	- Gather user requirements and plan design strategy 1. Identify user personas and their workflows 2. Apply user research methods 3. Translate business needs into user-centered goals
Topic 3: Human-Centered Design	12%	- Apply design thinking and human-centered principles 1. Align design with Salesforce best practices 2. Define problem statements and design principles 3. Design for accessibility and inclusivity
Topic 4: Declarative Design	27%	- Design using Salesforce declarative tools 1. Apply Salesforce Lightning Design System (SLDS) 2. Use Lightning App Builder and Flow for user experience 3. Design navigation and information architecture 4. Optimize page layouts, record types, and views
Topic 5: Testing	11%	- Validate and test designs 1. Gather feedback and iterate designs 2. Conduct usability testing and heuristic evaluation 3. Measure design success and adoption
Topic 6: Strategy and Governance	17%	- Define UX strategy and governance 1. Plan UX roadmap and adoption 2. Collaborate with stakeholders and teams 3. Establish design guidelines and standards

Salesforce Certified Platform User Experience Designer Sample Questions:

Question #1

Financial advisors should be able to access a customer's record in Sales Cloud and see all potential business opportunities related to each individual customer. The bank does not have any corporate or business customers at this time. How should a UX Designer suggest the bank represent its customers within its Salesforce instance?

A. Case Object
B. Lead Object
C. Account Object

Reveal Solution Discussion 0

Correct Answer: C 🗳️