Salesforce Certified Sales Cloud Consultant : Sales-Con-201 Exam Questions

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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. Universal Containers (UC) has an Account Hierarchy of customer accounts, with parent accounts representing corporate headquarters and child accounts representing franchises. The VP of sales believes that many franchises are missing from UC's Sales Cloud org because sales reps are unaware of them.
What should the consultant recommend to fill in the missing franchises?

A) Utilize Sales Engagement to add an External ID to the data.
B) Download the Data Quality Analysis Dashboard from AppExchange.
C) Implement a data enrichment package from AppExchange.

2. When addressing challenges within Cloud Kicks' Sales Cloud project, which approach should a consultant prioritize to extend declarative development effectively?

A) Prioritize standard Salesforce features to manage costs while ensuring project success.
B) Opt for custom development, weighing long-term scalability and maintenance against quick solutions.
C) Assess project requirements to decide if custom development or third-party apps are needed, considering budget and resources.

3. Cloud Kicks (CK) is starting to plan its first Salesforce Release. CK would like to put together a comprehensive preview of the release to communicate the upcoming changes and new features to the leadership team, stakeholders, and end users. CK has asked a consultant for guidance.
Which option should the consultant recommend?

A) Release in a Box
B) Release Matrix
C) Release Notes

4. Cloud Kicks (CK) has acquired a competitor that also uses Sales Cloud. They have many of the same customers and prospects. The CEO of CK wants the consultant to work with senior managers to document use cases and determine a project plan for everyone who will be on the CK org.
Which action should the consultant recommend?

A) Export the data from the competitor's system and merge it into Ck's org.
B) Hold a kickoff meeting with the CK stakeholders.
C) Conduct discovery sessions and document existing business practices for each company.

5. Sales leadership at Universal Containers is concerned that sales reps are negotiating deals with contacts without the authority to make a decision, resulting is lost deals.
What should the consultant recommend to resolve the issue?

A) Require sales reps to add the stakeholder as the decision make on each opportunity before the rep can progress the stage.
B) Allow sales reps to mark the contact on each opportunity as ''Primary'' to indicate the decision maker.
C) Enable Opportunity Teams so sales reps can track the decision maker for each opportunity.

Solutions: