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WGU Information Technology Management QGC1 Sample Questions:

1. Which behavior supports ethical IT use in the workplace?

A) Allowing personal devices without security controls
B) Providing clear guidelines on technology use
C) Giving open access to company data for collaboration
D) Monitoring employee activity prior to explaining policies

2. Which term describes an iterative design approach that builds a model of a system to ensure it meets user and business requirements?

A) Rapid application development (RAD)
B) Joint application development (JAD)
C) Loose coupling
D) Discovery prototyping

3. How can chief information officers use digital tools to actively engage stakeholders?

A) By automating communication based on static reports and timely updates
B) By using static reports updated weekly
C) By using platforms that support real-time collaboration
D) By focusing on documents that encourage stakeholder participation and input

4. Which term is used to describe the business needs, justification, requirements, and boundaries of a project?

A) Project management
B) Project milestone
C) Project scope
D) Project plan

5. Which feature of a customer relationship management (CRM) system allows sales representatives to track the progress of potential deals?

A) Sales performance metrics
B) Customer segmentation
C) Customer asset tracking
D) Sales tracking

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